At Grove Appliance Furniture & Mattress, Alliance, we understand that delivery is an important part of your shopping experience.

Our goal is to make every order process simple, transparent, and reliable — from checkout confirmation to final delivery.

This Shipping Policy explains how we process, ship, track, and handle your orders.

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Order Processing

After your purchase is confirmed, our team begins preparing your order.

Processing Time

Orders are generally processed within:

1–3 Business Days

During high-volume periods, holidays, or promotional events, processing times may require additional time.

Once your order ships, you will receive tracking information when available.

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Shipping Costs

Shipping fees may vary depending on:

• Product type
• Order size
• Delivery location
• Selected shipping method

Any applicable shipping charges will be displayed during checkout before completing your purchase.

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Estimated Delivery Times

Delivery estimates are provided as general guidance and are not guaranteed delivery dates.

Delays may occur due to:

• Carrier interruptions
• Weather conditions
• Holidays
• Circumstances outside our control

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Order Tracking

After shipment, tracking details will be sent to your email.

Please note:

• Tracking information may take 24–72 hours to update
• Carrier systems update at different speeds
• Packages may continue moving even when tracking does not immediately change

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Order Changes & Cancellations

We begin processing orders quickly to ensure efficient delivery.

If you need to update your address or cancel an order, please contact us within:

12 hours after purchase

Once your order has entered processing or shipment preparation, changes may no longer be possible.

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Damaged or Missing Orders

If your order arrives damaged, please contact us within 72 hours.

Please provide:

• Order number
• Description of the issue
• Photos of damaged items or packaging

Our team will review the situation and help provide an appropriate solution.